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With so many massage chairs on the market, how does one navigate to find what is right for them? One effective method our past customers have told us is by comparing reviews of massage chairs. We are going to review a Panasonic massage chair which is in the mid-range level. The model is the EP1273 massage recliner. Our review process rates a massage chair in 5 key areas. Each area is worth a possible 20 points. The overall score is attained by adding up the scores in each key area for a possible score of 100 total points. We present our review of the EP-1273 by Panasonic.

Warranty Coverage & Customer Service: Even though Panasonic is one of the most famous brand names there is on the market, you still want to make sure you get adequate warranty protection. Even the best of companies have off days and you certainly do not want to be stuck with a massage chair made on an off day. Here is the warranty you get with the EP1273: there is one year coverage on parts and labor. For this price range, these are shorter times than other competitive brands. You get 1 year of free part shipping which is good. The best coverage is the one year in-home service. This is above industry norms for this price range. Customer service for Panasonic is average. We give the warranty coverage for this model a 16.

Comfort & Ergonomics: Let us take a look at the EP-1273 from a comfort perspective. The chair back is well padded. You get a pillow to support your head that can accommodate the size of different users. The chair tends to fit the body well and support the back. The materials selected add to the comfort of the chair. The remote is simple for the amount of functions. Panasonic has thought through the design well and earns an 18 for the EP1273.

Ease of Use: Panasonic has designed a fairly intuitive and easy to use remote. Everything is labeled clearly. Adjustments can be made without having to push a number of buttons to get what you want the chair to do. Adjustments are easy to make to the chair. You can switch from automatic programs to manual programs easily. We give the EP 1273 an 18 in ease of use.

Key Features: The key features of the EP1273 are the dual use ottoman and the 8 manual massage techniques. This massage recliner has a dual-use air ottoman system. Use the air system to knead and relieve tightness in the calves. Raise the ottoman and place your feet on it for a soothing and relieving foot massage. The second use of the ottoman is the built in stretch function. Hit the button and the ottoman will at first rise up and then it will lower in 20 degree increments. This will stretch out the lower body and provide gentle relief to aching muscles. This recliner also has 8 manual massage techniques. The 8 techniques include: Shiatsu, Swedish, Hawaiian, tapping, rolling, kneading, compression and percussion. This is a great variety for a mid range massage chair. We give the EP-1273 an 18 for key features.

Massage Therapy: The EP1273 gives you a choice of four automatic programs. Select Shiatsu, Deep, Gentle and Refresh at the touch of a button for 15 minutes of relaxing massage therapy. You can also select from 3 manual courses covering the back. You have many choices of manual massages. An interesting feature in the EP 1273 is the back rollers. The back rollers have four firm rubber massage heads which make up the Swede-Atsu massage. The Swede-Atsu massage replicates the stroking with the palm of the hand and the pressing with the heel of the hand. You can also feel the mechanical thumbs apply firm pressure. The kneading massage is firm with the rubber massage heads feeling like strong pressure with the thumbs. You also get a thorough calf and foot massage with the leg ottoman of the EP-1273. We rate the massage therapy of the Panasonic EP-1273 an 18.

Overall, the EP 1273 earns a score of 88/100. The EP-1273KL massage chair is certainly one of the better values provided by Panasonic. You get some excellent massage therapy treatments which are also available in their higher end models. The dual use ottoman is nice with the built in stretch system. We feel that the foot massage could be better, since you have to raise the leg ottoman and then bend your knees to perform. The aesthetic design of the chair is also lacking. However, the massage therapy is solid and you get a good variety of choice with this chair. If you are looking at a massage recliner in this class, then it is worth your time to check out the EP 1273 massage chair from Panasonic.

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